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On-call duty and emergency units


Emergency units of the towns

The emergency units are meant only for patients in need of immediate or urgent treatment, whose sudden illness, injury or worsening of a chronic illness demands immediate evaluation and treatment, which cannot be postponed without the symptoms or injury getting worse. The doctor will see the patients in the order of urgency.


On-call duty Weekdays between 8 am and 4 pm / Kemi

Sauvosaari Healthcare center
Kauppakatu 22, Kemi
Weekdays 8.00 - 16 .00
Tel. 016 259 705

On-call duty Weekdays between 8 am and 4 pm / Tornio

Health Care Centre
Sairaalakatu 1, Tornio
Tel. 016 432 835
(enrolment at the information desk)

On-call duty in the evenings and weekends

On workdays after 4 pm., on midweek holidays and during weekends the emergency duty of Kemi and Tornio is in the Länsi-Pohja Central Hospital in Kemi.

Emergency service
Länsi-Pohjan keskussairaala
Kauppakatu 25, Kemi
Tel . 040 149 1340


FIRST AID - First aid station for emergency cases

Address: The Central Hospital of Lapland , Ounasrinteentie 22 (Lapin Keskussairaala)

  • from 08 am to 10 pm (08-22 o’clock), phone (016) 322 4800
  • from 10 pm to 08 am (22-08 o’clock), phone (016) 328 2100

Open every day from 8 am to 10 pm (8-22 o’clock)

It is not possible to make an appointment to first aid; waiting time can last even several hours. It is very advisable that you get in touch with first aid or your own team before leaving, so we can estimate if you need urgent treatment or if your illness can be treated by phone or by your own GP’s reception

Emergency patient (reception within 24 hours)

Emergency or urgency situation ensue from acute sickness or accident, where because of seriousness of case treatment must be given in 24 hours.

Examples: chest pain, difficulties in breathing, stroke, severe dizziness, unconsciousness, sudden confusion, bleeding wound, suspected bone fracture, sudden gastric pain, risk of miscarriage, difficult ear pain (child doesn’t stop crying even though given analgesics ), high fever and lowering condition, burn, dehydration following diarrhoea or vomiting, acute back pain with numbness in lower extremities, difficult allergic reaction.

Urgent patient (reception within 1-3 working days)

In urgent situations contact must be taken to your own team by phone. There are vacant times in teams. Teams serve from 8 am to 4 pm (at 8-16 o’clock).

Examples: tonsillitis, acute and subacute viral infections, sinusitis, conjunctivitis, suspected otitis without strong symptoms (including children), allergic signs, back pain, suspected venereal disease, vaginitis, prostatitis, slight adults’ urinary infections, exanthemas etc.

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