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Health care services

From this webpage you may find information about:

  • Finnish Student Health Services (FSHS)
  • How to book appointment to FSHS
  • Public Health care
  • Emergency care in campus towns
  • National emergency number
  • Information for new students
  • HealthStart
  • Social and health care students
  • FSHS Health care fee

 

Finnish Student Health Service (FSHS)


FSHS provides student health services, for students who are studying for a Bachelor’s or Master’s degree at the University of Applied Sciences. To be able to use the services you need to register as attending for the current term. Also, remember to pay the student healthcare fee. Get more information about the FSHS from here

Using FSHS services (youtube.com)


Student healthcare services includes the following:

  • health checks according to individual needs
  • provision of health and medical care services
  • mental health and substance abuse services
  • promotion of sexual health
  • oral health care
  • early identification of any special needs and tests required by students, support, and, if necessary, referral for further tests or treatment

 

Also, FSHS checks on health and safety aspects of the study environment in educational institutions. They have responsibility to welfare promotion among learning communities.

Please note that the FSHS does not offer emergency services. If you need urgent care, contact a health centre emergency clinic in your home locality. You may find the contact information from below.



How to book appointment to FSHS


Please note that the FSHS does not offer services during evenings, nights or weekends.

Before booking an appointment the FSHS will assess your need for treatment. Contact to the assessment for treatment team:

by phone

Nationwide callback service numbers are available Mon–Thu 8 am–3 pm and Fri 8 am–2 pm.

  • General and mental health services 046 710 1073
  • Oral health services 046 710 1085


via SelfChat

Online chat with the nursing staff is available in the student’s Self-online service during the following service hours:

General and mental health Mon–Thu 8 am–3 pm, Fri 8 am–2 pm
Oral health Mon–Thu 12 am–3 pm, Fri 12 am–2 pm

 

by the self-online service

The Self online service provides a quick and easy way to take care of health-related issues. After registering as a Self-user, you can easily manage several matters online. Read more about the self-online services

The Self online service (youtube.com)

 

Public health services in Finland 

You are entitled to use public health services in Finland if you have a municipality of residence in Finland. Read more from Info Finland- webpages

Using the Public Health Services are not free of charge; however, the costs are usually reasonable and less expensive than in private clinics.

Information for new students

HealthStart questionnaire for the first-year students

The aim of the HealthStart questionnaire is to help you and healthcare professionals check your health status and refer you for the appropriate services as early as possible at the beginning of your studies. The questionnaire examines your physical, mental and social health, as well as the key aspects of your health behavior, as well as factors affecting your health, health behavior and ability to study. 

If your answers indicate a need for an appointment, you will be referred for an in-person or remote consultation. You’ll be informed about a possible appointment or receive instructions on how to book an appointment within four weeks after completing the questionnaire. At the same time, you’ll also receive a booking permission that you can use if you need to reschedule the appointment for a more suitable date.

The HealthStart questionnaire (youtube.com)

 

 Instructions for social and health care students 

If you are a social or healthcare student and your studies includes practical training, you need get to know about vaccinations, tuberculosis, salmonella and instructions for needle-stick injuries. 

Read more about infectious diseases and vaccinations

 

 Healthcare fee

Students attending university of applied sciences must pay a healthcare fee to Kela. The fee must be paid for each academic term. Kela does not send a bill for the fee, so students must make sure to pay it on their own initiative.

 

Students from EU or EEA countries

You do not have to pay the healthcare fee if you have social security coverage from another EU/EEA country, Switzerland, Great Britain or Northern Ireland.

But you have to provide a European Health Insurance Card (EHIC) when accessing FSHS services. The card must be obtained before coming to Finland. Students from Britain and Northern Ireland may provide a Global Health Insurance Card (GHIC). 

 

 

 

From the FSHS- webpages you can find useful health information and tips on how you can increase your well-being. Check the tips from here

 


Emergency telephone number 112
In case of emergency for example lifethreatening situation, accident, fire or urgent police assistance call the emergency number of the emergency response centre: 112. You do not need an area code when calling the emergency number, not even from a mobile phone. Emergency calls are free of charge from all phones. Do not call the emergency number in the case of common illnesses. When calling 112, be sure to mention the following things:

Your name.
What has happened?
Where has it happened?
Are there people in danger?


Answer all questions calmly and hang up only after the emergency centre has given you a permission to do so. More information can found in the Emergency response centre administration website
Public health services in campus towns

Kemi - Health Care Centre

  • Call hours: 8-14:30

Phone number: +358 16 860 4100

Visit address: Sauvosaaren terveysasema, Valtakatu 6, 94100 Kemi

 

Rovaniemi - Health Care Centers

  • Rinteenkulma Health Centre & Laboratory

    Koskikatu 25 (3rd Floor)

    Tel. +358 (0)16 860 2020

  • Pulkamontie Health Centre & Laboratory

    Pulkamontie 4

    Tel. +358 (0)16 860 2020

  • Urheilukatu Health Centre

Urheilukatu 5-7

Tel. +358 (0)16 860 2020

ON-CALL DUTY AND EMERGENCY UNITS
EMERGENCY CARE IN CAMPUS TOWNS


ROVANIEMI

You can attend an Accident and Emergency department, e.g. at a hospital, if you suddenly become ill and cannot wait until the next day. Examples of such situations include a gushing wound, chest pain, burns, a broken leg etc. Accident and Emergency departments are open 24 hours a day, all year-round.

 

You cannot make appointments to the Emergency Clinic. The waiting time will vary according to number of people waiting.

The order of arrival will not decide who is treated first, but the staff of the Emergency Clinic will assess the order of urgency on the basis of their state and the severity of their illness.

 

Emergency Clinic & Prehospital Emergency Care (First Aid)

Lapland Hospital

Ounasrinteentie 22

FI-96101 Rovaniemi

Open 24 hours a day, 365 days a year

Telephone Service 24/7 (only for the cases where the treatment cannot wait for doctor’s appointment): +358 (0)16 322 4800

 

IN URGENT AND LIFE-THREATENING CASES OF ILLNESS OR INJURY, ALWAYS CALL TO THE

EMERCENGY NUMBER 112. You can also request assistance from the fire brigade or police service from the same number.

 

KEMI TORNIO

You can attend an Accident and Emergency department, e.g. at a hospital, if you suddenly become ill and cannot wait until the next day. Examples of such situations include a gushing wound, chest pain, burns, a broken leg etc. Accident and Emergency departments are open 24 hours a day, all year-round.

 

Both in Kemi and Tornio

On Mon-Fri after 4pm, on midweek holidays and during the weekends

 

CALL FIRST, nurse will evaluate your need of care and gives you further instructions

Phone number: +358 40 149 1340

 

Visiting address:

Central Hospital

Länsi-Pohjan keskussairaala

Kauppakatu 25

94100 Kemi

 

Students in Tornio must visit the hospital in Kemi, in case of emergency.

 

IN URGENT AND LIFE-THREATENING CASES OF ILLNESS OR INJURY, ALWAYS CALL TO THE

EMERCENGY NUMBER 112. You can also request assistance from the fire brigade or police service from the same number.