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Student affairs offices

In matters concerning study practicalities primarily contact the Student Affairs Officer of your own educational unit.

Due to the current corona situation, it is recommended to contact Student Affairs Offices by phone or e-mail until informed otherwise. An appointment or online guidance can be arranged when necessary.

The Student Affairs Office helps with the following matters:

  • Certificates
  • Kela meal subsidy card
  • Study right
  • Enrollment
  • Credit transfer applications
FAQ
Starting your studies
I’m starting my studies at Lapland UAS. Can I register as a non-attending student for the first academic year?
According to the Universities of Applied Sciences Act, a first-year student may only register as a non-attending student for the academic year on certain grounds. See https://www.lapinamk.fi/en/Students/Guide-for-new-students/To-Enroll-For-Non-Attendance
I am a new student. How can I active my user credentials (username and password)?
You can activate your user credentials after receiving a notification email from the Lapland UAS. The user credentials are created after your study right has been added to the register. Please note that the notification email might end up to your email’s Spam Folder. More information: https://identity.luc.fi/pwreset/index.html?lang=en

If you have problems with your user credentials, please contact Students’ Helpdesk:
Tel. +358 40 484 4488
Email servicedesk(at)luc.fi

More useful information for new students: https://www.lapinamk.fi/en/Students/Guide-for-new-students
I am a new student. When do I have to enroll for the first semester’s courses?
You will get answers to your questions at the beginning of your studies. You can enroll for the courses once your studies have started.
I am a new student. Do I need to do something before I start my studies?
Before starting your studies, you have received a notification email about your user credentials and completing a self-study package for study orientation. It is recommended to complete the self-study package before the first contact instruction session. More information: https://www.lapinamk.fi/en/Students/Guide-for-new-students
Certificates and student benefits
I need a Study Certificate or a Transcript of Records. What should I do?
You can order official documents, electronically certified by the UAS, from Peppi. Instructions: https://blogi.eoppimispalvelut.fi/peppi-ohjeet/for-student/orders/

If you need a certificate with a signature and the school’s official stamp, you can send the request to your field’s coordinator or by sending an email to opintotoimisto(at)lapinamk.fi.
How can I get a Kela meal subsidy card?
You can pick up the card from the Student Services during opening hours. If necessary, the card can be sent by post.

Membership in the student union Rotko involves a comprehensive package of services and discounts for students – you will get access to a wide range of local and national discounts (e.g. train and bus tickets, student-priced meals etc.). More information about the student union’s student card: https://lapinrotko.fi/en/Student-Card/
I’m studying at an Open UAS. Can I get a Kela meal subsidy card?

Unfortunately, no. The Kela meal subsidy card is only meant for degree students but as an Open UAS student, you can get a specific discount certificate. The certificate can be obtained from the Open UAS, and it can be used in campus restaurants at Lapland UAS and University of Lapland (Felli and Petronella).

At the Kemi and Tornio campuses, certificates can also be requested from the Student Affairs Office.

How can I get a student discount for VR or Matkahuolto?
You can get a specific certificate for VR and Matkahuolto from the Student Services. The certificate can be sent by post as well.

Membership in the student union Rotko involves a comprehensive package of services and discounts for students – you will get access to a wide range of local and national discounts (e.g. train and bus tickets, student-priced meals etc.). More information about the student union’s student card: https://lapinrotko.fi/en/Student-Card/
Do I have to pay the FSHS (Finnish Student Health Service) fee?
More information about FSHS fee can be found on Kela’s website: https://www.yths.fi/en/fshs/fshs-2021/healthcare-fee/
I have lost my degree certificate. How can I get a new one?
Lapland UAS charges a fee in accordance with the price list for copies: https://julkiset.lapinamk.fi/DropOffLibrary/Study_services_payments_2021_EN.pdf. You can also check the free Suomi.fi services to see if the information about your degree is sufficient.

If you need a copy of your degree certificate, please contact the coordinator of your field. You will then receive payment information and a copy will be provided in return for payment receipt.
Enrollment for the academic year and courses, study right and resignation
When and how do I enroll for the academic year?

Students must register as attending or non-attending every academic year according to the regulations of the University of Applied Sciences Act. Please check the enrollment period from Lapland UAS’s website.

The enrollment is done in Peppi. More information: https://blogi.eoppimispalvelut.fi/peppi-ohjeet/for-student/my-studies/academic-year-enrollment/

NOTE! Only students who have enrolled as attending students can attend courses, take exams, complete practical training connected to studies or receive thesis guidance. In addition to the academic year enrollment, you need to enroll for individual courses.

How do I enroll for the courses?
Instructions for enrollment: https://blogi.eoppimispalvelut.fi/peppi-ohjeet/for-student/my-studies/enrolments/

NOTE! Only students who have enrolled as attending students can attend courses, take exams, complete practical training connected to studies or receive thesis guidance. In addition to the academic year enrollment, you need to enroll for individual courses.
I forgot to enroll for the academic year, and I can’t access Peppi anymore. What should I do?
A student who has not registered as attending or non-attending loses their right to study. Upon application, the right to study may be reinstated starting from the beginning of the next semester. The right to study may be reinstated if the student has remaining right to study time. The right to study cannot be reinstated if the right to study time has ended. More information and the reinstatement application: https://www.lapinamk.fi/en/Students/Forms-and-guidelines/Applying-for-reinstatement-of-the-right-to-study
I’m a degree student and my right to study is about to end. How can I extend my right to study?

The statutory time for a bachelor's degree is either 3,5 or 4 years + 1 extra year. The statutory time for a master's degree is 1 or 1,5 years + 1 extra year. The extra year is marked by the Coordinator of your field based on a new study plan made with the Study Counsellor.

A student who has not completed their studies within the statutory time must apply for an extension to their right to study. If the extension is granted, the student cannot register as a non-attending student.

How can I resign from the Lapland University of Applied Sciences?
Before you fill the notice of resignation in Peppi, it is recommended that you have a conversation with your Study Counsellor. Instructions for filling the notice of resignation: https://blogi.eoppimispalvelut.fi/peppi-ohjeet/for-student/my-studies/applications/notice-of-resignation/

If you are studying at Open UAS, please contact avoinamk(at)lapinamk.fi.
Credits and credit transfers
I have studied at the Open UAS and now I have a study right as a degree student. It seems that my credits have disappeared in Peppi. What should I do?
Your credits have not disappeared, but they still exist on the Open UAS right to study. The coordinator of your study field will transfer the Open UAS credits to your new right to study as soon as possible.
I have previous UAS or University studies. Can I apply for a credit transfer?
You can apply for a credit transfer at the beginning of your studies. Before filling the credit transfer application, please have a guidance discussion with your study counsellor. The credit transfer application can be filled in Peppi. Instructions for applying: https://blogi.eoppimispalvelut.fi/peppi-ohjeet/for-student/my-studies/credit-transfer-applications/

If you have transferred as a degree student from the Open UAS (path studies), the coordinator of our field will transfer the Open UAS credits to your new right to study.
Can I have credit transfers based on my work experience?
Yes, if the Study Counsellor of your field considers that your work experience meets the competence objectives of the studies or practical training to be substituted. Please have a guidance discussion with your Study Counsellor. The credit transfer application can be filled in Peppi. Instructions for applying: https://blogi.eoppimispalvelut.fi/peppi-ohjeet/for-student/my-studies/credit-transfer-applications/
User credentials and passwords
I am a new student. How can I active my user credentials (username and password)?
You can activate your user credentials after receiving a notification email from the Lapland UAS. The user credentials are created after your study right has been added to the register. Please note that the notification email might end up to your email’s Spam Folder. More information: https://identity.luc.fi/pwreset/index.html?lang=en

If you have problems with your user credentials, please contact Students’ Helpdesk:
Tel. +358 40 484 4488
Email servicedesk(at)luc.fi

More useful information for new students: https://www.lapinamk.fi/en/Students/Guide-for-new-students
I have forgotten my user credentials / password. What should I do?
You can restore your user credentials or change a forgotten password using the following instructions: https://identity.luc.fi/pwreset/index.html?lang=en

If you have problems with your user credentials, please contact the Students’ Helpdesk:
+358 40 484 4488
servicedesk@luc.fi
Student Coordinators
Kemi, Tietokatu 1

Open Wed - Thu 
09.00 - 11.00 AM
12.00 - 13.30 PM

Miia Pohjola

- Mechanical Engineering
- Electrical Engineering
- Management of Industrial Networks, Master's degree
Nursing

Mari Isonikkilä

- Social Services

Sirpa Kokkonen

Elderly Care
Public Health Nursing
- Health Promotion, Master's degree
- Digital Health Services and Wellness Technology, Master's degree

Tornio, Kauppakatu 58

Open Thu - Fri
9.30 - 11.00 AM
1.00 - 03.00 PM


Heli Hulkko

- Business Information Technology
- Business Management
- Fine Arts
- International Business Management, Master's degree
- Digital Business Management, Master's degree

Rovaniemi, Rantavitikka, Jokiväylä 11

Student services can be found from A-building, 1. floor, A111

Open on Tuesdays and Thursdays
10.00 AM - 2.00 PM

Hanna Peltomaa

- Land Surveying
- Civil Engineering
- Construction Site Management
- Information and Communication Technology
- Machine Learning and Data Engineering
- Service Management in Digital Era, Master's degree
- Knowledge Management Expertise, Master's degree

Elisa Niva

- Business Management
- International Business
- Agriculture and Rural Industries
- Forestry
- Management of Business Competence, Master's degree
- Smart Management of Natural Resources, Master's degree
- Sustainable Production Development, Master's degree
- Sustainable Business Activities and Entrepreneurship, Master's degree
- Management and Development of the Digital Age Service Business, Master's degree

Lea Satkola

- Physiotherapy
- Nursing
- Sports and Leisure
- Management of Health and Welfare, Master's Degree
- Leadership and Development of Health Care Services, Master's degree

Laura Leinonen

- Open University of Applied Sciences
- Tourism
- Management of Hospitality Competence, Master's degree
- Innovative Management of Tourism Services, Master's degree

 

Contact

Heli Hulkko
Mari Isonikkilä
Elisa Niva
Hanna Peltomaa
Miia Pohjola
Lea Satkola
Laura Leinonen
Sirpa Kokkonen

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