The Lapland UAS quality policy lays a foundation for common quality work. Everyone is responsible for the quality of his/her actions and makes sure to follow the common rules and guidelines.
The quality policy is based on the following principles:
The Lapland UAS quality system supports the achievement of the principles of the quality policy by clarifying and developing the general procedures and processes of the university of applied sciences and the monitoring of the results essential to its operations. The quality system is based on the Common Assessment Framework (CAF) model.
The CAF model enables the understanding of the cause-and-effect relationships between strategies, processes and results. Using the PDCA (plan-do-check-act) cycle, on the other hand, illustrates the continuous improvement at all levels of the organisation and in all processes. The operations of Lapland UAS are based on enhancement-oriented evaluation that helps identify the strengths, good practices and development targets in the operations. Documents, process descriptions and instructions relating to the operations are available on the Lapland UAS intranet. Documents and instructions relating to studies can also be found on the Lapland UAS website.